by Doug Robinson | Jul 5, 2017 | Sales Basics
My (Doug) favorite fast food place to eat is Chick-fil-A. Their food and their service consistently beat the pants off all their competitors. When I’m whizzing down an Interstate highway and it’s lunch time, I’ll go out of my way, passing a dozen of other fast food...
by Doug Robinson | Mar 31, 2014 | Customer Service
One afternoon the phone rang in my office and the cheerful voice on the line stated his name and told me that he was a ministry care center representative with a large Christian non-profit in San Diego that my wife and I support. He said he wanted to thank me for the...